Support

Most questions are answered on your order page, which shows live status, transaction links and any refund.

Keep your order link and reference

There is no account and no email. Your private order link, and the browser you ordered from, are the only way back to your order. Save the link somewhere safe and note your order reference (it starts with GC-). If you lose the link and clear your browser, we can’t restore access to the order or its code.

Keep the link private: anyone who has it can open the order and its gift card. We will never ask you for your link, code or wallet keys.

Common questions

How long does delivery take?

Usually about a minute after your payment confirms on the network. Some brands take longer; your order page updates automatically.

I sent the wrong amount.

If you sent less, send the remaining amount to the same address before the timer ends, or the amount received is refunded to the address that sent it. If you sent more, the excess is refunded to that address after the order completes. See the refund policy.

Where are my codes stored?

Codes are encrypted at rest and shown only on your order page, which opens only from this browser or your private order link. Keep that link safe.

Which wallets work?

Any wallet or exchange that can send SOL on Solana or ETH on Ethereum mainnet. There’s nothing to connect or sign: you just send the exact amount to your order’s address. If you pay from an exchange, make sure its withdrawal fee doesn’t reduce the amount that arrives.